CAM-515
Someone has been in the ATM lobby for twenty-two minutes
Half past eleven at night. The ATM lobby is open, as it is every night. One person is sitting on the floor next to the machine, with a backpack beside them, and has been there for twenty-two minutes without using the cash machine. At the door, a customer who has just arrived has stopped on the mat and has not come in. IRIS does not look at who anyone is: it measures how long each person has been inside the zone drawn on the floor, and it alerts when that time goes past the one that was set.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognises in this scene
- person in the zone, 22 minutes
- backpack on the floor
- cash machine on the left
- cash machine on the right
- person stopped at the entrance
- lobby door
- bin
- lobby camera
What this camera measures
An alert says something is happening. The reading says how much.
- 22 minLongest time inside the zone
- 15 minTime after which it alerts
- 2People in the lobby
- 0People who used a cash machine in that time
- 23:41Time of the alert
- 23:19:08Video saved from
The figures on this screen are an example from the illustration, not any client's measurement.
The rule
You decide once. IRIS applies it always.
If
someone has been inside the lobby for more than fifteen minutes without using either cash machine, during night hours
Then
- alert the control room with the camera, the time and how many people are inside
- save the video from the minute the stay began
- leave the alert in the night report, with the time and with no data about who was there
The instruction that set it up«Tell me if anyone stays more than fifteen minutes in the ATM lobby between ten at night and seven in the morning, and tell me how many people are inside.»
What changes
What changes for whoever answers for the branch network
An ATM lobby at night is where a customer decides whether to go in or go somewhere else. Nobody can watch forty lobbies at once, so today the only way to find out is for somebody to phone. IRIS does not say who is there or why: it says that one person has been inside for twenty-two minutes and that a customer reached the door and did not come in. With that, somebody decides whether to go down, to call, or to do nothing. That person may simply be sheltering from the cold, and that is an answer too: then what is needed is not security, it is social services. IRIS gives you the fact and the minute. The person is the one who draws the conclusion.
What people usually ask
Does IRIS know who the person in the lobby is?
No. IRIS does not recognise faces, it does not compare them with any list and it does not store any identity. All it measures is how long a body has been inside a zone drawn on the floor. The next day, the same person is not ‘the same person’ for IRIS: it is another stay that starts at zero.
And what if that person is just sheltering from the cold?
On a winter night that is the most likely explanation, and IRIS does not say otherwise. An alert is not an accusation: it is a nudge about a lobby that has been occupied for twenty-two minutes. The one who watches the video, goes down and asks is a person, and it is that person who decides whether help is needed, whether security is needed, or whether nothing is needed at all. IRIS gives the fact and the minute. The conclusion is not its to draw.
What can this camera not do?
It does not know why anyone is there, it does not read intentions and it does not tell apart a customer waiting their turn from someone taking a rest: for IRIS both are a body inside a zone for a while. It also does not see well what happens on the other side of the glass: at night the window reflects the lobby itself, and a reflection can be counted as one more person. That is why the zone is drawn on the floor and stops short of the glass, and why the alert always carries the video of that minute: so that whoever decides sees the scene and not a number.
Other cameras
- CAM-510 · The queue tells you how many desks you need at that hour
- CAM-511 · Five people waiting and a desk set up with nobody at it
- CAM-512 · Two people through the door on a single opening
- CAM-513 · A restricted door standing open and someone waiting outside
- CAM-514 · An operation that takes two people, and there is one in the room
- CAM-516 · A cash machine open in the street and two people inside the zone
Simulation · how IRIS works
A new case each time. Always the same screen.
It plays by itself and shows one case from start to finish. It is a summary: the real screen has far more functions than fit in this box.
- It lands in the tray
- You open it
- You confirm or dismiss
Next step
Why did the line stop?
237 cases, and in every one of them IRIS raises an alert when something happens. You see each image as it is, and then with what it understands on top.
How many bays are free right now?
15 cases: 9 raise an alert when something happens and 6 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
There is a moment when you can still act.It is while it is happening, and it is short.
After that, all you can do is tell the story. IRIS speaks up at that moment — camera, time and images — and whoever is on call decides what to do with it.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.