What does an airport see before the queue forms?
An airport does not fail all at once. It fails nine minutes earlier.
An open lane with nobody going through it. A jammed baggage conveyor in the basement. A shut-down escalator with eighty people in front of it. All of it happens in front of cameras the airport already has, and today it is found out when somebody calls to complain. We show fourteen cameras here: some measure, others raise alerts. A real terminal has thousands. The system is the same. And none of it identifies anybody.
Without IRIS, this is just an airport full of people.
AI-generated image
Nine minutes earlier
At half past six in the morning there is a twenty-four minute queue at security. Fifteen metres away there is an open lane nobody has gone through in nine minutes. Nobody calls to report that: the people waiting cannot see it, and the person at the lane assumes the queue will come. By the time the supervisor finds out, the peak has passed and the delay is already spread across half the terminal.
IRIS reads the cameras the airport already has. It measures how many minutes people really wait in each queue, how many positions are open while they wait, how long the first bag takes to appear and how many people walk past each retail unit. And it flags what has stopped: a jammed conveyor in the basement, a shut-down escalator, a staff door somebody leaves open, a bag that has stood alone in the middle of a concourse for six minutes.
And there are two ways to ask it for things, because they are two different things. What you watch is described in words: one sentence, and IRIS alerts you when it happens. What you measure is drawn: a line at the mouth of the queue, a zone over the floor. A line will not fit in a sentence, it has to be traced — and that is why a Tuesday and a Sunday are measured the same way. Asking is for finding. Counting is for measuring.
The real scale
Fourteen here. Thousands in a real terminal.
This demonstration shows fourteen cases because fourteen fit on a screen. A real airport has cameras at the kerb and in the car parks, at every check-in desk, at security and at passport control, in every concourse and at every gate, in the baggage basement, on the loading docks and along the perimeter fence. IRIS reads them all with the same rules. Where there is no IRIS camera is exactly where there never should be one: inside a toilet, inside a search room and inside a staff changing room.
Examples
These fourteen are only examples.
Each one shows a different kind of thing: a kerb, a queue, an empty lane, a narrowing concourse, a staff door, a shop, a baggage belt, an assistance point. They are not the fourteen things IRIS can do: they are the ones that fit on a screen. Seven measure and seven raise alerts, and both halves are needed.
A different case every time
This isn’t a video. It’s a slice of the real screen.
A summary of the real interface, played hands-free. You see one case from start to finish; what you do not see are the other screens, and there are many.
- Cameras on the map
- You draw an area
- What passed shows up
Now think about yours
Imagine knowing a lane has been open and empty for nine minutes.
The basement conveyor has been jammed for three minutes while two hundred people upstairs keep staring at an empty belt. An escalator has been shut down for a quarter of an hour and nobody has sent people to the lift right next to it. At the assistance point, somebody has been waiting for twenty-two minutes and no one from the service has come by. None of that is a new fault: those are minutes already being lost.
All of it is happening in front of cameras your airport already has and has already paid for. And nobody knows until somebody complains. IRIS reads them, measures what has to be measured and flags what has stopped, with the camera, the time and the video of that minute. It identifies nobody, it recognises no faces and it decides for nobody: the person on duty still decides.
Next step
Who is watching the cameras of a whole branch network?
13 cases: 12 raise an alert when something happens and 1 only measure. You see each image as it is, and then with what IRIS understands on top.
How long does it take to find a hand played two hours ago?
12 cases: 9 raise an alert when something happens and 3 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
A recording gets watched when nothing can be done.An alert lands while there is still time to act.
IRIS raises the alert while it is happening and says where: the camera, the time and the images from that moment. With that, whoever is on duty is still in time to act.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.