CAM-464
There is a queue because nobody gets through that machine
Street-level exit, mid-afternoon. A driver has got out of his car and is pressing the terminal: the screen shows a red cross and next to it a panel warns that this point is not in service. The neighbouring lane is closed off with cones. The barrier is still down and four cars wait in line behind. IRIS counts the queue, times the wait and measures how long it has been since anyone completed a transaction at that terminal.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognises in this scene
- terminal with a red cross on its screen
- out-of-service panel
- driver standing at the terminal
- exit barrier down
- car stopped in the lane
- cars waiting behind
What this camera gives back
Nobody gets an alert here. Here you get numbers.
- 4Cars waiting
- 6 min 40 sWait for the last one
- 20 minNo exit on this lane for
- 1 / 3Lanes in service
- 31-18Exits in the last hour
- 9 minLongest wait today
The figures on this screen are an example from the illustration, not any client's measurement.
How the counting works
Counting is not something you ask for. You draw a line.
There is a line drawn where the barrier stands: whatever crosses it is one counted exit. And there is a zone painted over the waiting lane, which says how many cars are stopped and since when. Crossing the two gives the figure that matters: if the zone is full and the line is not adding up, that lane is not getting cars out. The clock on the last exit per lane is what tells a normal peak from a dead machine.
- exit line · Counting line
- lane waiting zone · Dwell zone
And also, one rule
You decide once. IRIS applies it always.
If
an exit lane is stacking up cars and none has crossed for more than five minutes
Then
- alert the booth with the lane, the time and the cars counted
- save the video from that lane's last exit onwards
- add the out-of-service minutes to the day's tally for that machine
The instruction that set it up«Tell me if an exit lane has gone more than five minutes without letting a car out, and show me what is happening there.»
What changes
What changes for whoever runs the car park
Anyone can see there is a queue at the exit. What you cannot see is which lane, and why. A lot of cars leaving at once is not the same as a terminal where nobody has finished for twenty minutes: the first clears itself, the second needs somebody there. With the figure broken down by lane, the manager sends a person to the right place and knows, at the end of the month, how many minutes are lost at each machine.
What people usually ask
Does IRIS know the machine is broken?
It does not diagnose it: it works it out from what it sees and what it times. IRIS counts that there are cars stopped in that lane and that none has crossed the barrier for twenty minutes. That is already enough to send somebody. If the machine reports its own status, that is cross-checked and the record is complete; if it does not, the clock and the image are enough to know where to go.
Does it tell which lane the jam is in?
Yes. Each lane has its own line and its own zone, so exits per hour, queue length and out-of-service minutes come out separately. That is what turns «there is a queue at the exit» into «the left-hand lane is not getting cars out». And over a month you can see which machine causes the most trouble, which is a different conversation with the supplier.
Can a complaint be answered with this?
Yes, and with the exact time. What remains is the count of cars in the lane, the minutes it went without letting one out and the video of the stretch. There is no plate and no identity: there is a lane, a clock and an image. With that a complaint is answered in a minute instead of reviewing recordings all afternoon.
Other cameras
- CAM-460 · How many bays are left, and of what kind
- CAM-461 · Four minutes going round and not one free space
- CAM-462 · The sign gets it right because the number comes from the bays themselves
- CAM-463 · Six cars waiting and the queue is already out on the street
- CAM-465 · Two cars crossed on a single opening
- CAM-466 · Three hours in a thirty-minute bay
A different case every time
Watch what happens. Then watch what IRIS does with it.
Not a recorded video and not a drawing: it is a summary of the real tool, with a different case each time round. The whole tool does not fit in a box.
- The rule gets built
- It goes to every camera
- Published, it watches alone
- And then it fires
Next step
Who is watching the yard screen when the fight starts?
17 cases: 16 raise an alert when something happens and 1 only measure. You see each image as it is, and then with what IRIS understands on top.
How long before somebody comes down that corridor at four in the morning?
13 cases: 12 raise an alert when something happens and 1 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
You cannot describe a line with a sentence.You have to draw it on the image.
Asking is for finding; counting is for measuring. That is why the number comes out the same every day, and why people counting is certified by the Centro Español de Metrología.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.