CAM-268
A burst, soaked box about to go on the truck
Mid-morning at the inspection table, before dispatch. On the table sits a cardboard box with its top burst open, the board swollen and a water stain around it. An operator in gloves lifts the torn flap. A colleague with a tablet writes down what she sees. Another holds an intact box on the rollers, waiting. Behind them a pallet stands ready with the pallet truck. IRIS sees the deformed board, the tear and the stain, and flags that parcel before it leaves.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognises in this scene
- burst, soaked box on the table
- operator lifting the torn flap
- colleague writing on the tablet
- intact box waiting on the rollers
- pallet ready with the pallet truck
What this camera measures
An alert says something is happening. The reading says how much.
- 96Parcels checked at the table this hour
- 5Parcels set aside for damage this shift
- 3People around the table
- 2 min 40 sHow long the parcel has been held
- 10:52Time of the check
The figures on this screen are an example from the illustration, not any client's measurement.
The rule
You decide once. IRIS applies it always.
If
a parcel reaches the dispatch table with torn, caved-in or damp-stained board
Then
- alert the dispatch supervisor with the camera, the time and the photo of the parcel
- save the video of the parcel from entering the frame until it is set aside
- count the parcels set aside for damage across the shift
The instruction that set it up«Tell me if a parcel reaches the dispatch table torn, crushed or wet, and keep the photo for me.»
What changes
What changes for whoever answers for the plant
A broken box that goes on the truck comes back as a claim, and by then nobody knows whether it broke in the warehouse, on the dock or out on the round. With the camera, the parcel is flagged with its image and its time before it leaves. That changes the conversation with the carrier and with the customer: it stops being one person’s word against another’s and becomes a photograph with a timestamp.
What people usually ask
Does IRIS know whether what is inside is broken?
No. The camera sees the state of the packaging: caved-in board, an open flap, damp stains. Nobody sees the contents until the box is opened. What it adds is that the parcel is flagged with its photo and its time before it goes on the truck, instead of being discovered at the customer’s door.
Can it tell a wet box from a dirty one?
Partly. It sees the stain, the sheen of soaked board and the deformation, and with that it flags the parcel for a person to look at. Whether it is water, oil or dry dirt is for whoever opens it to say. The camera does not decide what ships: it puts the parcel in front of somebody in time.
Is it useful for claiming against the carrier?
Yes, if the damage is visible. There is an image of the parcel with the time and the point in the warehouse where it was. That tells you whether it arrived like that or was damaged inside. It does not replace the quality report or the carrier’s paperwork: it supplies the photo and the minute those documents lack.
Other cameras
- CAM-260 · A cage goes out through the wrong door
- CAM-261 · Two people, one turn of the gate
- CAM-262 · Hands on a trailer's rear lock
- CAM-263 · The trailer is at the wrong dock
- CAM-264 · The truck pulls away with a worker still inside
- CAM-265 · The pallet going into the truck is not the one for that route
Demo · IRIS at work
A new case each time. Always the same screen.
It plays by itself and shows one case from start to finish. It is a summary: the real screen has far more functions than fit in this box.
- The rule gets built
- It goes to every camera
- Published, it watches alone
- And then it fires
Next step
Who sees the sales that never reach the till?
10 cases: 4 raise an alert when something happens and 6 only measure. You see each image as it is, and then with what IRIS understands on top.
Who is watching when the load swings over somebody?
11 cases: 9 raise an alert when something happens and 2 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
What happens outside the framedoes not exist for IRIS. No camera sees the whole world.
So the first thing we do is check what each camera covers and write it down: from here you can understand this, and not that. A dull hour that saves a lot of misunderstandings.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.