CAM-76
Queue at the fitting rooms
The entrance to the fitting rooms of a fashion store: seven people waiting on their feet with clothes over their arm, six cubicles at the back and two with the curtain open. IRIS counts how many are waiting and how long it takes; it does not know who any of them are and it does not see inside the cubicles.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognises in this scene
- people waiting
- cubicles
- free cubicle
What this camera gives back
Nobody gets an alert here. Here you get numbers.
- 7Waiting
- 9 minCurrent wait
- 4 / 6Cubicles busy
- 5 minTime inside
- 17:00Peak hour
- 3Leave the clothes behind
The figures on this screen are an example from the illustration, not any client's measurement.
IRIS incorporates NeuralPax, a separate licence certified by the Spanish Metrology Centre for people counting, occupancy and crowd-flow control. That the figure is right is guaranteed by a third party, not by us, and that is why it holds up against the regulations in force. The certification covers that measurement — counting people — not the whole product.
The series, not one figure
One number says nothing. A curve does.
Wait for a fitting room
- Minutes waiting
| Slot | Minutes waiting |
|---|---|
| 06 | 1 min |
| 08 | 3 min |
| 10 | 6 min |
| 12 | 9 min |
| 14 | 5 min |
| 16 | 4 min |
| 18 | 11 min |
| 20 | 7 min |
| 22 | 2 min |
The figures on this screen are an example from the illustration, not any client's measurement.
How the counting works
Counting is not something you ask for. You draw a line.
The line sits at the mouth of the cubicle corridor: whoever crosses it inwards has gone in to try clothes on, whoever crosses it outwards has come out. The painted area covers the spot where people stand and wait. The difference between what goes in and what comes out is how many cubicles are busy, and the time between the two is how long trying on takes. A line cannot be described in a sentence: it is traced once onto the image, and that is why Monday's figure and Saturday's are measured the same way.
- way into the cubicles · Counting line
- waiting area · Dwell zone
What changes
What changes for whoever runs the store
Someone who hangs the clothes back up and walks away from the fitting rooms is a sale that was one step from closing. They had already chosen, they already had it in their hand, and the only thing missing was a free cubicle. The floor manager never sees it, because the customer who gets tired doesn't complain: she hangs the garment on the nearest rail and leaves the store. With the line at the mouth of the corridor he has how many are waiting, how long people take inside and how many have walked away, and from that he knows whether the problem is cubicles or staffing at the door. The figures on the illustration are an example, not any store's measurement.
What people usually ask
Does the camera see inside the cubicles?
No, and it never will. The camera looks at the mouth of the corridor and at the area where people stand waiting; there is no camera inside a cubicle and there cannot be one. IRIS counts who goes into the corridor and who comes out, and that is all it needs to know how many cubicles are busy and how long people take inside.
How does it know a cubicle is busy if it can't see inside?
From the curtain and from the count. A cubicle with the curtain drawn and someone who went in and hasn't come out is busy; when that person crosses the line outwards again, it is free. It is the same count the assistant at the door keeps in her head, done on its own and without losing anyone's turn when five people are waiting.
Does IRIS know who the customer waiting is?
No. It counts people crossing a line and people inside an area. It does not recognise faces, it does not compare them against any database, it does not store who anyone is and it does not link anyone to what they try on or to what they buy afterwards. What comes out of here is how many and how long, and nothing else.
A different case every time
Everything comes in. Only what matters gets through.
This sums up what IRIS does with one alert, from the moment it appears until it is closed. The real screen holds far more; this is the main thread.
- You draw the line
- It counts by itself
- A number comes out
Next step
What does a shopping centre see beyond the visitor count?
12 cases: 4 raise an alert when something happens and 8 only measure. You see each image as it is, and then with what IRIS understands on top.
What does an airport see before the queue forms?
14 cases: 7 raise an alert when something happens and 7 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
A whole afternoon in front of a screennow fits into one written sentence.
The video has not changed: it is all still there, in the same place. What has changed is that you can ask it questions, and the answer comes with its camera and its time.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.