CAM-494
Seven minutes of line at one bar and three at the next
The interval, in the food and drink corridor. Thirty-four people are waiting in the central queue; nineteen in the one on the right. Around them, people already heading back with a drink in hand. Here IRIS asks nothing: there’s a line drawn at each counter and a zone over each queue. It counts who joins the queue, who reaches the counter and who leaves without buying. Eleven people have walked away in the last half hour.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognizes in this scene
- line at the central counter
- line at the counter on the right
- counter with staff serving
- counter on the left, almost no line
- the clear walkway in front
What this camera gives back
Nobody gets an alert here. Here you get numbers.
- 34+9In the central line
- 7 minWait in the central line
- 19In line on the right
- 3 minWait in line on the right
- 11Walked away without buying
- 5Counters open
The figures on this screen are an example from the illustration, not any client’s measurement.
IRIS incorporates NeuralPax, a separate license approved by the Centro Español de Metrología — Spain’s national metrology institute — for people counting, occupancy and crowd-flow control. That the figure is right is guaranteed by a third party, not by us: the occupancy figure you show is measured and approved, not estimated. The approval covers that measurement — counting people — not the whole product. That approval is Spanish and it isn’t equivalent to any U.S. certification: we say so up front and not at the end.
How the counting works
Counting isn’t something you ask for. You draw a line.
Asking is for searching. Counting is for measuring. And they aren’t done the same way. Here there are two lines — one hard against each counter — and two zones over the floor of each queue. Anyone who enters the zone and leaves without crossing the line is somebody who walked away without buying, and that’s the number nobody has today. A line can’t be described in a sentence: it has to be drawn, and that’s what makes the figure repeatable.
- line at the central counter · Counting line
- line at the counter on the right · Counting line
- the central line · Dwell zone
- the line on the right · Dwell zone
And also, one rule
You decide once. IRIS applies it always.
If
the measured wait at a bar goes over five minutes
Then
- alert the catering manager with the bar, the figure and the time
- show how many counters are open at that bar and at the neighboring ones
- save the half-hour count for the event’s sales report
The instruction that set it up«Tell me if the wait at any bar goes over five minutes during the interval.»
What changes
What changes for whoever runs security at the venue
The interval, six minutes into twenty. Thirty-four people are waiting in the middle queue and eleven have already walked off without buying. Somebody who walks away from the queue is a lost sale, and today nobody measures it: at the end of the show all that’s known is what went through the register, not what walked off down the corridor. With the figure per bar and per time slot, the catering manager knows where to open one more counter and when, instead of arguing it out with the supplier on impressions. And it’s the same number that backs the capacity figure: people counting approved by the Centro Español de Metrología, Spain’s national metrology institute, under the NeuralPax license. It’s a Spanish approval. What crosses over isn’t the seal, it’s the method: the same line, in the same place, every day.
What people usually ask
Can you measure how many people leave the line without buying?
Yes. It’s a zone and a line: anybody who enters the queue zone and leaves without ever crossing the counter line has walked away without buying. It’s a number, not an impression, and today nobody has it: the register only knows what was sold. With that figure per bar and per time slot, you decide where to open one more counter and when.
What exactly is approved, IRIS or the counting?
The counting. What the Centro Español de Metrología, Spain’s national metrology institute, has approved is the measurement — counting people, measuring capacity and controlling foot traffic — not the whole product, and it’s worth saying so plainly. IRIS includes it through NeuralPax, a separate license, and today it’s the only system in the world that holds it. That’s why the occupancy figure you show is measured and approved, not estimated. We don’t claim our accuracy. We certify it. The approval is Spanish. It doesn’t stand in for a U.S. certification, and we don’t present it as one.
Does IRIS know what each person bought?
No. IRIS counts people, not purchases, and it does not know who anybody is: it does not recognize faces or compare them with anything. What it gives is how many are waiting, how long they wait, how many counters are open and how many leave without reaching the counter. What was sold is what the register knows, and they’re two different figures that read better side by side. Combining them is the venue’s decision, not IRIS’s.
Other cameras
- CAM-480 · The line tells you when the gates should open
- CAM-481 · One gate standing idle while the next one jams
- CAM-482 · Twenty-four arrive a minute, the search line clears nine
- CAM-483 · Less room per person than three minutes ago, and nobody moves
- CAM-484 · The ramp is packed and the concourse next to it is empty
- CAM-485 · Twenty thousand people leaving at once, all through the same gate
The real interface, step by step
A new case each time. Always the same screen.
It plays by itself and shows one case from start to finish. It’s a summary: the real screen has far more functions than fit in this box.
- The hour, as a grid
- You look where it’s dark
- You jump to that minute
Next step
Who sees the sales that never reach the register?
10 cases: 4 raise an alert when something happens and 6 only measure. You see each image as it is, and then with what IRIS understands on top.
Who is watching when the load swings over somebody?
11 cases: 9 raise an alert when something happens and 2 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
We’d rather promise less.Let the first week be the surprise, not the brochure.
What it can’t do gets said on day one, not on the last day. A short list that holds beats a long one that falls apart the moment it is turned on.
Tell us your problem and we’ll say whether IRIS understands it, or not yet.
A person answers, the same working day.