Accessibility statement

The standard we follow

This site is built to WCAG 2.2, level AA. Behind the initials there is something simple: they’re the rules for how a page has to be made so that it can be used by someone who can’t see and browses by listening to the screen, someone who can’t hear, someone who can’t use a mouse and moves with the keyboard alone, or someone who enlarges the text until it fits their sight. It’s the same standard the European norm EN 301 549 adopts, the one that applies to public-sector websites and to what gets bought in a tender. Level AA is the level required: neither the bare minimum nor the theoretical maximum.

Status: partially conformant

This site is partially conformant with WCAG 2.2 level AA. Plainly: most of it complies, and there are exceptions we know about, written out one by one just below. We don’t say the site is fully conformant, nor that it’s one hundred percent accessible, because we can’t prove it and because a living site changes every week. We’d rather you knew exactly where it falls short, and why, than have you run into it yourself. When one of those exceptions is fixed, it comes off this list; when a new one appears, it goes on.

What falls short today

• The three-dimensional world and the layers drawn over the images. The scenes you can turn and the boxes IRIS draws on top of a still are a visual demonstration: a screen reader can’t walk through them, and the keyboard alone doesn’t reach everything. That’s why all of that information is also written down. Every card carries its description, its rule and its questions in text, and that text is the real content of the page. The visual demonstration adds nothing that isn’t written beside it.
• The stills are generated images. The scenes that illustrate the site are created with artificial intelligence and carry their alternative text, but an image with that much inside it can’t be summed up in one line. So the description of what happens in each scene is always written next to it, on the page itself, rather than hidden in the image attribute. If you can’t see the still, you lose nothing it has to tell.
• What isn’t in our hands. If at any point this site links to or embeds content hosted by a third party — a video, a map, a document — we can’t answer for its accessibility, because we neither make it nor can we correct it. We say so here instead of keeping quiet. Where the choice is ours, we choose the accessible option; where it isn’t, we flag that it falls outside this statement.

How we checked it

This statement is a self-assessment: we did it ourselves, not an independent third party. There’s no external audit, and saying so seems more honest than leaving it vague. What we do do, on every page we publish: automated checks on every build, walking the page with the keyboard alone, measuring the contrast of text and interface, and testing with the text enlarged to 400% to make sure nothing’s cut off or overlaps. If we ever commission an external audit, this page will say so and give the date.

If something doesn’t work for you

Write to hola@infinityneural.com and tell us. Three things help a great deal: which page you were on, what you were trying to do and what happened, and what you browse with — the browser, and whether you use a screen reader, the keyboard alone, magnification or captions. With that we can reproduce it, which is half the fix. We answer every report, and whatever is ours to correct gets corrected and shows up on this page. It works just as well if what you want is a particular piece of content in another format.

If our answer doesn’t satisfy you

If you write to us and the answer doesn’t satisfy you, or no answer arrives, you can complain to the authority responsible for digital accessibility in your country. Each state has its own and the procedure differs from one to the next, so we don’t name any single one here: this page is read in eight languages and from many countries. The public administration where you live, or the body that oversees the accessibility of websites, can tell you where to file. Complaining costs nothing and doesn’t take away your right to keep talking to us.

Date of this statement

This statement was signed on 2 September 2026. It’s reviewed whenever something that affects it changes: a new page, a substantial change to the site, or one of the exceptions above being fixed or appearing. It isn’t a document you write once and leave in a corner; if it were, it would be worth nothing. The version you are reading is the one in force, and the date on this line is the one that counts.