CAM-508
Someone goes through the service door carrying a box
The double service door stands wide open and behind it you can see the pantry and the kitchen corridor. Someone not wearing the house uniform crosses it inwards, carrying a cardboard box. On the left, a housekeeper stops beside her trolley and follows them with her eyes. In the middle, the floor supervisor looks up from his tablet. On the right, a trolley loaded with parcels is waiting. IRIS does not say who that person is or what they are there for: it says that somebody has crossed a door that is not a public thoroughfare, and it says so while it is happening.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognises in this scene
- person crossing the threshold
- service door into the pantry
- cardboard box being carried
- restricted access plaque
- housekeeper looking on
- housekeeping trolley
- supervisor with a tablet
- trolley loaded with parcels
What this camera measures
An alert says something is happening. The reading says how much.
- 6 sTime since the crossing
- 2 min 10 sTime the door has been open
- 54Crossings through this door today
- 2Staff in the area
- 09:41:12Video saved from
The figures on this screen are an example from the illustration, not any client's measurement.
The rule
You decide once. IRIS applies it always.
If
somebody crosses the service door without the house uniform, or the door is left open for more than a minute
Then
- alerts the floor supervisor with the camera, the time and the direction of the crossing
- saves the video from ten seconds before the crossing, so you see the approach
- logs the crossing in the door’s record, alert or no alert
The instruction that set it up«Tell me when somebody goes through the service door without the house uniform, and always keep the video of what comes in and what goes out that way.»
What changes
What changes for the manager and the front desk
Everything the hotel runs on comes through the service door: food, linen, maintenance, parcels. And it goes out the same way. Today that door is watched by whoever happens to walk past, if anyone does. What changes is that every crossing is kept with its time and its video, and that at the end of the month you know how many deliveries there were, at what times, and how long the door stood open. The limit is clear: IRIS sees the door being crossed. It does not see what is inside the box and it does not know whether the delivery was expected; the delivery note says that. And where there are cameras is the pantry, the kitchen, the store and the laundry, which are work areas. Not in the staff changing rooms: those are out, like the guest rooms and the bathrooms.
What people usually ask
Is IRIS saying that person is doing something wrong?
No, and it cannot. The only thing it states is that somebody has crossed a door that is not a public thoroughfare. It may be a courier with an expected delivery, an engineer who was called in, or somebody who took the wrong door. IRIS does not judge and does not guess at intentions: it puts the fact and the video in front of the person who can decide, and it does so while it is happening, which is while you can still just ask.
Does it recognise staff by their faces?
No. IRIS does not recognise faces or compare them with anything. What it tells apart is clothing: the house uniform looks different from street clothes, in the same way that a hi-vis vest looks different from a t-shirt on a building site. It sees garments, not people. If the hotel would rather not even have that, the rule can be left at the crossing of the door alone.
Where does a camera like this go, and where does it not?
It goes where people work and where goods move: the service door, the pantry, the store, the kitchen and the laundry. It does not go where somebody has a right to be left alone: guest rooms, bathrooms and staff changing rooms are out, and that is not a setting anybody can flip on the fly. And where there is a camera, it is signposted: the signage is part of the installation, not an extra.
Other cameras
- CAM-495 · The check-in queue decides the review they are going to write
- CAM-496 · Forty guests crossing the forecourt, and reception doesn’t know yet
- CAM-497 · Nineteen people waiting and a single desk open
- CAM-498 · The breakfast room is full and the queue never gets past the host stand
- CAM-499 · Eight minutes uncleared, and guests are waiting for a table
- CAM-500 · Four guests standing in line and five tables set with nobody at them
The real interface, step by step
You set the rule once. IRIS applies it every time.
You will see a summary of the interface, played step by step and hands-free. Each round starts with another case. The complete tool does not fit in a demo.
- You draw the line
- It counts by itself
- A number comes out
Next step
Who sees the child who has fallen at the far end of the playground?
13 cases: 12 raise an alert when something happens and 1 only measure. You see each image as it is, and then with what IRIS understands on top.
Who is watching a site where there is almost never anybody?
44 cases, and in every one of them IRIS raises an alert when something happens. You see each image as it is, and then with what it understands on top.
And the best part
Nobody covers the night shift:the camera that is already on covers it.
It does not tire, it does not blink and it does not go for coffee. What happens at night is understood just as it would be at midday, and whoever is on duty hears about it while it is happening.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.