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The hospital

CAM-130

A full emergency waiting room

The common hall of an emergency department in mid-afternoon: on the right, full rows of chairs and people waiting on their feet along the hallway that comes in from the entrance; in the middle, the admissions desk with its two screens. On the left there are carts parked in the common area and, at the back, the curtains of the care area. IRIS counts how many people are in the hall, how many are seated and how many are left standing; it does not know who any of them are. There’s no camera behind those curtains, none in the treatment bays and none in any room where a patient is being treated.

The common hall of an emergency department in mid-afternoon: on the right, full rows of chairs and people waiting on their feet along the hallway that comes in from the entrance; in the middle, the admissions desk with its two screens. On the left there are carts parked in the common area and, at the back, the curtains of the care area. IRIS counts how many people are in the hall, how many are seated and how many are left standing; it does not know who any of them are. There’s no camera behind those curtains, none in the treatment bays and none in any room where a patient is being treated.
CAM-130IRIS VisionLive

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AI-generated image

CAM-130 · 2 LINES · 2 ZONES · 24 h

What IRIS understands

What it recognizes in this scene

  • rows of chairs
  • admissions desk
  • entrance hallway
  • seated person
  • person standing

What this camera gives back

Nobody gets an alert here. Here you get numbers.

  • 54+9In the hall now
  • 38Seated
  • 16Standing, no seat
  • 23+6Arrivals per hour
  • 410Been through today
  • 20:00 – 21:00Today’s peak hour

The figures on this screen are an example from the illustration, not any client’s measurement.

IRIS incorporates NeuralPax, a separate license approved by the Centro Español de Metrología — Spain’s national metrology institute — for people counting, occupancy and crowd-flow control. That the figure is right is guaranteed by a third party, not by us: the occupancy figure you show is measured and approved, not estimated. The approval covers that measurement — counting people — not the whole product. That approval is Spanish and it isn’t equivalent to any U.S. certification: we say so up front and not at the end.

The series, not one figure

One number says nothing. A curve does.

How many people are in the hall, hour by hour

  • In the hall
  • Coming in each hour
How many people are in the hall, hour by hour
SlotIn the hallComing in each hour
0684
082214
103926
124521
143115
163618
184724
205423
223812

The worst moment of each day of the week

  • Highest of the day
  • Capacity set by the hospital
The worst moment of each day of the week
SlotHighest of the day
Mon63
Tue52
Wed48
Thu50
Fri59
Sat74
Sun68
Capacity set by the hospital60

The figures on this screen are an example from the illustration, not any client’s measurement.

How the counting works

Counting isn’t something you ask for. You draw a line.

One line is drawn across the mouth of the hallway people come in through, and another across the way through to the care area: whoever crosses them is added or subtracted. And two areas are painted over the image, one over the rows of chairs and one over the hallway where people wait on their feet. Those four things give the figures that matter: how many people are in the hall right now, how many have a seat and how many don’t. None of this is asked for in words. Asking is for searching and for describing a situation; counting needs to know exactly where the line runs and in which direction, and only a stroke drawn on the image settles that. So it is drawn once and stays there, and that’s why Tuesday’s number and Saturday’s are measured the same way: they’re repeatable and they can be audited.

  • way into the hall · Counting line
  • way through to the care area · Counting line
  • seating area · Dwell zone
  • standing waiting area · Dwell zone

What changes

What changes for whoever runs the unit

Six in the evening, and the nursing supervisor walks down to the waiting room to count by eye, because today there’s no other way. With the lines in place she sees the curve while it’s happening, and how many are left standing — the sign that the room has run out of give. At the end of the month you can see what time the peak repeats each week, and that’s what gets taken to the meeting where an extra shift is decided. It’s a staffing and space decision, never a clinical one: IRIS doesn’t triage, doesn’t prioritize anyone and doesn’t say who should be seen first. The hospital writes the capacity figure. And the people waiting there are frightened people, not a number. The values in the image are an example.

What people usually ask

Does IRIS decide who gets seen first?

No. IRIS doesn’t diagnose, doesn’t triage and doesn’t prioritize anybody. It counts how many people are in a hall and how many cross a line, and that’s where it stops. Triage is done by a professional using clinical judgment, and IRIS takes no part in that decision and doesn’t feed it: it doesn’t know what’s wrong with anyone, it doesn’t see the medical record and it sends nothing to whoever decides the order of care. The figure it produces is for organizing staff and space, not patients.

Does IRIS know who the people waiting are?

No. It counts bodies crossing a line and standing inside a drawn area. It does not recognize faces, it does not compare them with any database, it does not store who anyone is and it keeps no record of any individual. Nor does it reach the medical record or cross the count with any hospital data. It counts how many, not who. And where a patient is treated — a treatment bay, an examination room — there’s no camera: this one watches a common area of movement and waiting.

Why should that number be trusted?

Because it’s always measured the same way and it can be checked. The line and the areas are drawn once on the image, so Tuesday’s count and Sunday’s come from the same place and can be compared across shifts, across days and across rooms. On top of that, IRIS people counting is approved by the Centro Español de Metrología, Spain’s national metrology institute: that the figure is the right one is guaranteed by an independent third party, not by us. That certification covers that one measurement — people counting — and not the whole product. It’s a Spanish approval. What crosses over isn’t the seal, it’s the method: the same line, in the same place, every day.

Simulation · how IRIS works

We won’t just tell you. We’ll show you.

It’s a summary of the real screen: it plays by itself, step by step, and shows only the path of one case. The actual tool has far more than fits in here.

  1. Cameras on the map
  2. You draw an area
  3. What passed shows up
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And the best part

One camera,and you already have a watchman. Four thousand cameras, and you have four thousand watchmen.

None of them tires, none of them looks away and none of them works shifts. And there’s nothing to install: the cameras you already have can start understanding what they see.

Tell us your problem and we’ll say whether IRIS understands it, or not yet.

A person answers, the same working day.