CAM-582
How long the security wait really is, measured not guessed
The security filter first thing in the morning. The snake is full end to end and the line runs off the left of the frame: three hundred and forty people with cabin bags, waiting. On the right, a whole belted corridor, set up and with nobody in it. IRIS measures how many minutes the wait really is from the mouth of the line to the lane, how many people are inside it and how many go through per minute. It does not look at what anybody is carrying or at who anybody is: that is the job of the scanner and of the people at the filter. IRIS measures the line.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognizes in this scene
- queue snake
- tail of the line, out of frame
- mouth of the control lanes
- belted corridor set up and unused
- staffed podium
- upper walkway with people still arriving
- passenger waiting in line
- boards with each lane number
What this camera gives back
Nobody gets an alert here. Here you get numbers.
- 24 min+9 minWait right now
- 340People in line
- 11 / minPeople going through per minute
- 31 minLongest wait today
- 06:30 – 08:00Busiest slot
- 07:10Last updated
The figures on this screen are an example from the illustration, not any client’s measurement.
IRIS incorporates NeuralPax, a separate license approved by the Centro Español de Metrología — Spain’s national metrology institute — for people counting, occupancy and crowd-flow control. That the figure is right is guaranteed by a third party, not by us: the occupancy figure you show is measured and approved, not estimated. The approval covers that measurement — counting people — not the whole product. That approval is Spanish and it isn’t equivalent to any U.S. certification: we say so up front and not at the end.
How the counting works
Counting isn’t something you ask for. You draw a line.
There’s a line at the mouth of the queue and another at the threshold of the lanes. The first says when somebody starts waiting; the second, when they stop. The difference is the wait. And there are two zones painted over the floor: one over the snake, telling you how many people are inside, and one over the approach corridor, telling you whether it’s in use. None of this is asked for in words: a line won’t fit in a sentence, it has to be traced. That’s why the number is repeatable, and that’s why it can be certified.
- line at the mouth of the queue · Counting line
- line at the threshold of the lanes · Counting line
- queue floor zone · Dwell zone
- lane approach zone · Dwell zone
And also, one rule
You decide once. IRIS applies it always.
If
the security wait goes over twenty minutes
And alsothere is a lane set up that is not being used
Then
- alert the filter supervisor with the minutes and the unused lane
- send the same number to the hall screens so passengers can see it
- log the slot in the daily report, with the wait and the lanes open
The instruction that set it up«Tell me if the security wait goes over twenty minutes and there is a lane set up but unused.»
What changes
What changes for operations, for the passenger and for maintenance
Twenty to seven in the morning and there are three hundred and forty people in the switchback, with a whole lane set up and empty beside it. The screening supervisor writes down “about twenty minutes” because that’s what it looks like to him. This is the number that gets published, that goes into the contract and that gets argued over with the airlines every month. Measured with a line drawn on the image, it stops being an estimate and becomes a measurement that can be reviewed: the same line, in the same place, in January and in August. And counting people is the only measurement we hold approved by the Centro Español de Metrología, Spain’s national metrology institute, through NeuralPax, an independent license that sits inside IRIS. We don’t claim the accuracy. We certify it. It’s a Spanish approval. What crosses over isn’t the seal, it’s the method: the same line, in the same place, every day.
What people usually ask
Does this number hold up to an outside review?
Yes, and that’s what it is used for most. Counting people is the only measurement we hold approved by the Centro Español de Metrología, Spain’s national metrology institute, and it is done by NeuralPax, an independent license that sits inside IRIS. That means the figure is verified by a third party, not by us, and it holds up in front of whoever has to review it. Everything else IRIS does doesn’t carry that certification, and we don’t present it as if it did. That approval is Spanish and it isn’t equivalent to any U.S. certification: we say so up front and not at the end.
Can this wait be shown on the screens in the hall?
Yes, and it’s the same figure the supervisor sees: there isn’t one number for inside and another for the passenger. Showing it changes the whole hall. People who know they have twenty minutes left wait better than people who know nothing, and people who see the other line running at four move across on their own. Half the problem in a security hall is that nobody knows how much longer it will be.
Does IRIS look at what passengers are carrying?
No. This camera looks at the floor of the line: it counts how many people are there and how many minutes they have been waiting. What’s inside a bag is looked at by the filter’s scanner, which is separate equipment with its own procedure, and who is asked to open a bag is decided by a person. IRIS takes no part in that, doesn’t know it and doesn’t need to.
Other cameras
- CAM-580 · The curb jams before the terminal does
- CAM-581 · Eighteen minutes in one line, four in the one beside it
- CAM-583 · An open lane nobody has gone through in nine minutes
- CAM-584 · Fifty-two minutes of line and seven booths turned off
- CAM-585 · The aisle is clear and thirty feet on, nobody moves
- CAM-586 · Three minutes standing at the board isn’t walking slowly
Simulation · how IRIS works
Everything comes in. Only what matters gets through.
This sums up what IRIS does with one alert, from the moment it appears until it’s closed. The real screen holds far more; this is the main thread.
- The hour, as a grid
- You look where it’s dark
- You jump to that minute
Next step
Who is watching the cameras of a whole branch network?
13 cases: 12 raise an alert when something happens and one only measures. You see each image as it is, and then with what IRIS understands on top.
How long does it take to find a hand played two hours ago?
12 cases: 9 raise an alert when something happens and 3 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
Not everything calls for an alert:some things call for counting.
An alert gets you out of your chair; a number lets you plan. Two different jobs, and the same camera can do both at once.
Tell us your problem and we’ll say whether IRIS understands it, or not yet.
A person answers, the same working day.