CAM-85
Person down in the concourse
A person is lying face up on the concourse floor, motionless, with their backpack fallen beside them. Passengers walk past without stopping.
Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognizes in this scene
- person on the floor
- passengers walking by
- belongings
The rule
You decide once. IRIS applies it always.
If
a person ends up lying flat on the floor in an area people walk through
Duringmore than twenty seconds in a row
Then
- alert the passenger assistance team with the camera and the exact spot
- open the live camera to see the scene before getting there
- alert the station supervisor, who is the one who makes the call if it is needed
The instruction that set it up«Tell me if someone ends up lying on the floor and does not get up.»
What changes
What changes for whoever runs the station
Someone collapses in the concourse in mid-afternoon and people walk past. Not out of unkindness: in a place people walk through, everyone is on their own errand and assumes somebody else has already dealt with it. So today the alert depends on somebody stopping, deciding it is serious and walking to the desk. With IRIS it doesn’t depend on that: the passenger assistance team, the people with the defibrillator and the training, get the alert while that person is still on the floor, with the camera and the exact spot. They walk over in a minute instead of ten.
What people usually ask
Does IRIS diagnose what’s wrong with that person?
No, and it must not. IRIS sees one very concrete thing: there’s a person lying on the floor, in an area people walk through, and they have been there for more than twenty seconds. It doesn’t know whether they fainted, tripped, are in pain or are simply resting. That’s decided by a person who goes over, kneels down and asks. All IRIS adds is that this person gets there sooner.
What about someone crouching down to tie a shoelace?
It doesn’t come up, for two reasons: someone tying a shoelace is crouching, not lying flat, and takes a few seconds, not twenty. The rule looks at both things at once, the posture and the time. Even so, now and then something will come up that turned out to be nothing; that’s settled by glancing at the camera for two seconds, and it’s a far better mistake than the opposite one.
Does IRIS call the ambulance by itself?
No. It alerts the station team and puts the camera and the spot in front of them; making the call is done by a person, who sees the situation and decides. It can also be set up so a tone sounds in the room or a message reaches the supervisor’s phone, but sending an ambulance stays a human decision, and it should.
Demo · IRIS at work
No extra alarms here. Just what needs looking at.
Not a recorded video, not an explanatory drawing: a summary of the real screen, with a different case every time it starts. There’s a lot more behind it.
- The alert fires
- It lands in the tray
- You open it
- You confirm or dismiss
Next step
Who is watching a site where there’s almost never anybody?
44 cases, and in every one of them IRIS raises an alert when something happens. You see each image as it is, and then with what it understands on top.
Why did the line stop?
237 cases, and in every one of them IRIS raises an alert when something happens. You see each image as it is, and then with what it understands on top.
And the best part
If the camera doesn’t show it,IRIS doesn’t see it. We say so up front, not afterward.
No camera sees through a wall or in complete darkness. We’d rather show you where the limit is, and place what you have well, than promise something that never appears on screen.
Tell us your problem and we’ll say whether IRIS understands it, or not yet.
A person answers, the same working day.