CAM-493
A packed concourse and two hi-vis vests in the whole shot
Half an hour before kick-off, in the concourse under the stand. Outside, the promenade is half empty; in here nobody else fits. IRIS counts two things at once: how many people are in the concourse and how many staff vests can be seen. Nine hundred and twelve, and two. It counts how many there are, exactly the way it counts the public. It monitors nobody, measures nobody’s performance and logs nobody’s shift.

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AI-generated image
What IRIS understands
What it recognises in this scene
- the densest part of the concourse
- venue staff on the floor
- venue staff by the gate
- access gates
- food and drink counter
- the promenade, half empty
What this camera gives back
Nobody gets an alert here. Here you get numbers.
- 912+180In the concourse now
- 2Staff vests counted
- 456People per member of staff
- 1 040Peak in the last hour
- 18:36Last reading
The figures on this screen are an example from the illustration, not any client's measurement.
IRIS incorporates NeuralPax, a separate licence certified by the Spanish Metrology Centre for people counting, occupancy and crowd-flow control. That the figure is right is guaranteed by a third party, not by us, and that is why it holds up against the regulations in force. The certification covers that measurement — counting people — not the whole product.
How the counting works
Counting is not something you ask for. You draw a line.
Nothing is asked here: it is drawn. One line at the mouth of the concourse — crossing inwards adds, crossing outwards subtracts — and two zones on the floor: the whole concourse and the strip in front of the gates. A line cannot be described in a sentence: it has to be drawn, because the number depends on exactly where it runs and in which direction. That is what makes the figure repeatable and auditable.
- mouth of the concourse · Counting line
- the whole concourse · Dwell zone
- in front of the gates · Dwell zone
And also, one rule
You decide once. IRIS applies it always.
If
there are more than nine hundred people in the concourse and fewer than three venue staff counted inside
Then
- alert the floor coordinator with the concourse, the figure and the time
- show the counts of the neighbouring zones so staff can be reassigned
- save the hourly count for the event report
The instruction that set it up«Tell me if the concourse goes over nine hundred people and there are fewer than three staff vests inside.»
What changes
What changes for whoever runs security at the venue
A packed concourse with two vests is a figure nobody has today: it is known afterwards, when somebody complains. With the number in front of them, the security manager moves staff from where there is a surplus to where there is a shortage half an hour before, not half an hour after. And the number can justify a capacity: IRIS includes NeuralPax, a separate licence, today the only system in the world holding the Spanish Metrology Centre’s approval for counting people, measuring capacity and controlling footfall. We do not claim our accuracy. We certify it.
What people usually ask
Does IRIS monitor the venue’s staff?
No. IRIS counts how many venue staff are in a zone, exactly the way it counts the public. It does not know who any of them is, does not measure their performance, does not log their shift and keeps no record on anybody. The data is a number per zone and it serves one purpose: deciding where more people are needed. Counting how many there are is not watching who they are.
Can this number be used to justify a capacity figure?
Yes. IRIS includes NeuralPax, a separate licence, and today it is the only system in the world holding the Spanish Metrology Centre’s approval for counting people, measuring capacity and controlling footfall. That is what makes it possible to meet the capacity rules in force for events: the figure is verified by a third party, not by us. We do not claim our accuracy. We certify it.
Why is counting drawn instead of asked for in a sentence?
Because a line cannot be described in a sentence: it has to be drawn. Asking is for searching and for describing a situation; counting is for measuring, and they are not done the same way. The number depends on exactly where the line runs and in which direction it is crossed, and only a stroke on the image settles that. That is what makes the figure repeatable, auditable and possible to certify.
Other cameras
- CAM-480 · The queue tells you when the gates should open
- CAM-481 · One gate standing idle while the next one jams
- CAM-482 · Twenty-four arrive a minute, the search line clears nine
- CAM-483 · More people per square metre than three minutes ago, and nobody moves
- CAM-484 · The ramp is packed and the concourse next to it is empty
- CAM-485 · Twenty thousand people leaving at once, all through the same gate
See it for yourself
A camera looks. IRIS understands what it sees.
An extract of the real screen, no voice-over and hands-free. Each round poses another situation. What sits behind it is a good deal bigger than what you see.
- The rule gets built
- It goes to every camera
- Published, it watches alone
- And then it fires
Next step
Casinos
How long does it take to find a hand played two hours ago?
12 cases: 9 raise an alert when something happens and 3 only measure. You see each image as it is, and then with what IRIS understands on top.
Shopping centres
What does a shopping centre see beyond the visitor count?
12 cases: 4 raise an alert when something happens and 8 only measure. You see each image as it is, and then with what IRIS understands on top.
And the best part
Sometimes you do not need an alarm:you need a number.
How many people came in, and when. You draw a line over the image and the camera counts. People counting is certified by the Centro Español de Metrología through NeuralPax.
Tell us your problem and we will say whether IRIS understands it, or not yet.
We reply the same working day.