CAM-267
A big box dropping into the wrong chute
Six thirty in the evening in the sorting hall. Boxes and bags come down the roller conveyor, one after another. At the end of the run, a large cardboard box has gone into the small-bag chute and jammed across the edge. The red beacons are lit. Five people are watching from the aisle; one is holding a handheld scanner. IRIS reads the label on the package and sees which chute it dropped into.

Turn on IRIS Vision
AI-generated image
What IRIS understands
What it recognizes in this scene
- box jammed across the wrong chute
- packages coming down the roller conveyor
- small-bag chute
- red beacon lit
- operator with a handheld scanner
What this camera measures
An alert says something’s happening. The reading says how much.
- 1 240Packages through in the last hour
- 7Misrouted packages counted this shift
- 1 min 10 sTime the box has been in the chute
- 5People in frame
- 18:26Time of the misroute
The figures on this screen are an example from the illustration, not any client’s measurement.
The rule
You decide once. IRIS applies it always.
If
a package enters a chute other than the one its label says
Then
- alert the sorter supervisor with the camera, the chute and the time
- save the picture of the label and the video of the package from belt to chute
- count the misrouted packages for each chute across the shift
The instruction that set it up«Tell me when a package drops into a chute that is not the one on its label, and show me the picture of the label.»
What changes
What changes for whoever answers for the plant
A package in the wrong chute isn’t found in the hall: it’s found on the next day’s round, in another city, when nobody remembers anything. Getting it back costs two days and a call from the customer. With the camera the alert arrives while the box is still in the chute, with the picture of the label and the chute it dropped into. Pulling it out takes ten seconds.
What people usually ask
Does IRIS read the package’s code?
Yes, it reads the label stuck on the outside, the same way an operator does. With that it compares the chute the package fell into with the one it should have taken. It opens nothing, it doesn’t know what’s inside and it identifies nobody: it links a visible label to a physical chute, and saves both images.
Does it work if the label is crumpled or facing down?
Not always. If the label can’t be seen, the camera says so instead of making the data up: that package is flagged as unreadable and a person checks it. Even then there’s still the video of the package and the chute it fell into, which is often exactly what was needed.
Can IRIS stop the conveyor?
No. IRIS doesn’t act on the installation: it alerts and keeps the evidence. Stopping the belt, diverting it or letting it run is decided by a person or by the sorter’s control system. Who gets the alert and what’s done with it is written by the warehouse, not by the camera.
Other cameras
A different case every time
A camera looks. IRIS understands what it sees.
An extract of the real screen, no voice-over and hands-free. Each round poses another situation. What sits behind it is a good deal bigger than what you see.
- You ask
- IRIS searches
- It shows you
Next step
The hospital
How long before somebody comes down that hallway at four in the morning?
13 cases: 12 raise an alert when something happens and one only measures. You see each image as it is, and then with what IRIS understands on top.
The school
Who sees the child who’s fallen at the far end of the schoolyard?
14 cases: 13 raise an alert when something happens and one only measures. You see each image as it is, and then with what IRIS understands on top.
And the best part
Not everything calls for an alert:some things call for counting.
An alert gets you out of your chair; a number lets you plan. Two different jobs, and the same camera can do both at once.
Tell us your problem and we’ll say whether IRIS understands it, or not yet.
A person answers, the same working day.